Having a hard head means being mentally tough, courageous, disciplined, and persever-ent in the face of obstacles. All great endeavors and all social change requires people with hard heads. As Robert F. Kennedy said to a group of young South Africans, “The world demands the qualities of youth—not a time of life, but a state of mind, a temper of the will, quality of the imagination, the predominance of courage over timidity, and the appetite for adventure over the love of ease.”
At the same time, a hard head is best accompanied by a soft heart, by compassion, empathy, and understanding. A soft heart means being emotionally available and supportive to those in need. All social change also depends on people with soft hearts.
Both qualities require the other. A hard head without a soft heart can lead to cruel-ty or a survival of the fittest mentality. A soft heart without a heard head can be overindulgent, condescending, and even patronizing.